Healthcare

Healthcare
Solutions for Kenyan Providers

Kenya’s digital health market is projected to reach $284.7M by 2029. With 12.7M+ Kenyans registered under SHA and patients searching for providers online, your hospital or clinic needs a professional web presence to attract patients and build trust.

5,000+ Health Facilities
$284.7M Digital Health by 2029
12.7M+ SHA Registrations
INDUSTRY OVERVIEW

Why Healthcare Is Going Digital in Kenya

Kenya’s healthcare sector is undergoing a massive digital transformation, driven by the SHA transition, telemedicine adoption, and growing patient expectations for online access.

Kenya's healthcare sector is one of the largest in East Africa, with approximately 5,000 health facilities including 103 private hospitals, 58 mission hospitals, and thousands of clinics and health centres. The Digital Health market is projected to reach $284.7 million by 2029, growing at 4.76% annually as hospitals and clinics embrace telemedicine, electronic health records, and online appointment systems.

The launch of the Social Health Authority (SHA) in October 2024, replacing NHIF, has reshaped the healthcare insurance landscape. Over 12.7 million Kenyans have registered under SHA, and 1,442 healthcare providers are now contracted to deliver services. For private hospitals and clinics, being visible as an SHA-contracted provider is now critical — patients check online before choosing where to seek care.

Kenya's growing middle class is driving demand for private healthcare, with private hospital insurance payouts rising 30-fold between 2010 and 2021. The country is also East Africa's leading medical tourism destination. Yet despite this growth, most private clinics and smaller hospitals still lack a professional website — missing out on patients who search Google for "hospital near me" or "best clinic in Nairobi."

Kenya Healthcare Snapshot

5,000+ Health Facilities
$284.7M Digital Health by 2029
12.7M+ SHA Registrations
30x Private Payout Growth

Sources: Kenya Master Health Facility Registry, Statista Digital Health Report, Social Health Authority, Ministry of Health.

WHY GO DIGITAL

Benefits of a Professional Healthcare Website

A professional website does more than list your services — it drives patient acquisition, streamlines operations, and builds the trust patients need to choose your facility.

Enable Online Appointment Booking

Let patients schedule appointments 24/7 with self-service booking tied to doctor availability calendars. Automated SMS and email reminders reduce no-shows by up to 40%, while freeing your reception staff from constant phone call management.

Accept SHA & Insurance Payments

Integrate with the SHA portal for pre-authorization and claims processing, and accept mobile payments for patient copays and out-of-pocket expenses. Display accepted insurance plans prominently so patients can verify coverage before they arrive.

Launch Telemedicine Services

Offer video consultations for follow-ups, chronic disease management, and specialist referrals. Integrated prescription management lets doctors issue digital prescriptions patients can fill at partner pharmacies — extending your reach beyond physical walls.

Build Patient Trust Online

Showcase detailed doctor profiles with credentials, specializations, and years of experience alongside verified patient reviews. When 70% of patients research providers online, your website's credibility directly determines whether they book with you or your competitor.

Digitize Patient Records

Integrate electronic health records with a patient-facing lab results portal. Patients can access test results, discharge summaries, and medical history online — reducing calls to your records department and improving continuity of care across providers.

Attract Medical Tourism Patients

Reach international patients with multi-language website content, detailed specialist profiles, and international payment gateways supporting Visa, Mastercard, and PayPal. Position your facility as a destination for quality, affordable healthcare from across East Africa and beyond.

OUR SERVICES

Digital Services for Healthcare Providers

From building your hospital website to driving patient inquiries and integrating online payments, we offer complete digital solutions for Kenyan healthcare providers.

Hospital & Clinic Websites

Custom-built healthcare websites with online appointment booking, doctor profiles, service listings, and SHA/insurance information. Starting from KES 50,000.

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Patient Payment Integration

Daraja API integration for patient bill payments via STK Push. Automated receipts, payment tracking, and co-pay collection for SHA and insurance patients.

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SEO & Digital Marketing

Drive patient inquiries with local SEO for "hospital near me" searches, Google Ads for healthcare services, and social media campaigns targeting patients in your area.

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Ongoing Support

Website maintenance, security updates, content management, and performance monitoring. Healthcare websites require strict uptime — we ensure yours stays live 24/7.

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Healthcare website projects start from KES 50,000. See full pricing and features →

OUR APPROACH

How We Work With Healthcare Providers

A proven 4-step process refined over 10+ years of building websites for Kenyan hospitals, clinics, and medical practices.

1

Understand Your Practice

We learn about your specialities, patient demographics, insurance acceptance, and what makes your facility unique — whether you’re a private hospital in Nairobi or a clinic in Mombasa.

2

Design for Patient Trust

Clean, professional layouts showcasing your doctors, services, SHA status, accreditation, and facilities — designed to convert website visitors into booked appointments.

3

Build & Integrate

Custom development with online appointment booking, digital payment integration, doctor profiles, service directories, patient registration forms, and telemedicine readiness.

4

Launch & Grow

Go live with staff training, local SEO setup, and 30 days free support. We help you rank for "hospital near me" searches and drive patient inquiries from your service area.

SUCCESS STORIES

Healthcare Success Stories in Kenya

Real results from Kenyan hospitals and clinics that transformed their patient acquisition and operations with a professional web presence.

"Before our website, patients would call the front desk to book appointments and we’d lose many to long hold times. Now 60% of our appointments come through the website — patients book at midnight, on weekends, whenever it suits them. The online payment integration alone saved us hours of daily reconciliation. Quest understood exactly what a Kenyan hospital needs."
DN

Dr. Daniel Njoroge

Medical Director, Meridian Health Centre

Upperhill, Nairobi

60+ Healthcare Websites
4.9/5 Client Rating
10+ Years Experience

Ready to Grow Your
Healthcare Practice?

Kenya’s healthcare sector is going digital. With 12.7M+ SHA registrations and patients searching for providers online, don’t let your hospital or clinic be invisible. Let’s build a website that attracts patients, streamlines bookings, and accepts online payments.

0722 476 434
info@questdesigners.com