Quest Website Developers
Legal

Privacy Policy

Your privacy is important to us. This notice explains how we collect, use, and safeguard your personal information when you visit our website.

Last Updated: January 2025
Governed by Kenyan Law

Quest Website Developers Ltd ("Quest Web", "we", "us", or "our") is committed to protecting your personal information and your right to privacy. This privacy notice describes how we collect, use, and safeguard your information when you visit questdesigners.com.

01 What Information Do We Collect?

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you register on the site, express an interest in obtaining information about us or our products and services, participate in activities on the site, or otherwise contact us. The personal information we collect may include:

Names
Phone numbers
Email addresses
Usernames
Passwords
Contact preferences
Billing addresses
Payment information

Information Automatically Collected

Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our site. This information does not reveal your specific identity but may include:

  • Log and Usage Data: Service-related, diagnostic, usage, and performance information including IP address, device information, browser type and settings, date/time stamps, referring/exit pages, and clickstream data.
  • Device Data: Information about your device, including device type, operating system, unique device identifiers, browser type, and hardware model.
  • Location Data: Information about your device's general location based on your IP address.

Information from Other Sources

We may obtain information about you from other sources, such as public databases, joint marketing partners, and other third parties. This may include mailing addresses, job titles, email addresses, phone numbers, intent data, and social media profiles.

02 How We Use Your Information

We use personal information collected via our site for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

  • To facilitate account creation and login processes
  • To provide, operate, and maintain our services
  • To send you marketing and promotional communications (with your consent)
  • To deliver targeted advertising to you
  • To respond to user enquiries and offer support
  • To send administrative information such as updates, security alerts, and support messages
  • To protect our services, including fraud monitoring and prevention
  • To enforce our terms, conditions, and policies for business purposes and compliance

03 Will Your Information Be Shared?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfil business obligations. We may process or share your data based on the following legal bases:

Consent

We may process your data if you have given us specific consent to use your personal information for a specific purpose.

Legitimate Interests

We may process your data when it is reasonably necessary to achieve our legitimate business interests.

Performance of a Contract

Where we have entered into a contract with you, we may process your personal information to fulfil the terms of our contract.

Legal Obligations

We may disclose your information where required to comply with applicable law, governmental requests, or legal process.

Vital Interests

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations, fraud, or threats to safety.

We may also share your information in the following situations:

  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.

04 Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

05 Do We Use Google Maps?

This website uses Google Maps APIs, which is subject to Google's Terms of Service. You may find Google's Privacy Policy here. To find out more about Google's Privacy Policy, please refer to Google's documentation.

We use location data cached on your device for an unspecified period. You may revoke your consent at any time by contacting us using the details provided at the end of this notice.

06 How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

07 How Do We Keep Your Information Safe?

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

Note: Although we will do our best to protect your personal information, transmission of personal information to and from our site is at your own risk. You should only access the site within a secure environment.

08 Do We Collect Information from Minors?

We do not knowingly solicit data from or market to children under 18 years of age. By using the site, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the site.

If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at info@questdesigners.com.

09 What Are Your Privacy Rights?

Depending on your region (such as the EEA, UK, or other jurisdictions with comprehensive data protection laws), you may have certain rights regarding your personal information, including:

Right of Access

Request copies of your personal data

Right to Rectification

Request correction of inaccurate data

Right to Erasure

Request deletion of your personal data

Right to Portability

Request transfer of your data

Right to Restrict

Request restriction of processing

Right to Withdraw

Withdraw consent at any time

You may withdraw your consent at any time. This will not affect the lawfulness of processing conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

  • Log in to your account settings and update your user account
  • Contact us using the contact information provided below

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce our Terms of Use, and/or comply with applicable legal requirements.

Email Marketing Opt-Out

You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails we send or by contacting us. You will then be removed from the marketing email list. However, we may still communicate with you regarding service-related matters necessary for administration and use of your account.

10 Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.

At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

11 Do We Make Updates to This Notice?

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

12 How Can You Contact Us?

If you have questions or comments about this notice, you may contact us at:

Quest Website Developers Ltd

Posta Rd, Muguku Business Center, 2nd Floor Suite 2R
Kikuyu, Kiambu County 00902, Kenya
0722 476 434 / 0722 925 311

13 How Can You Review, Update, or Delete Your Data?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us at info@questdesigners.com.

We will respond to your request within 30 days.

Legal

Other Legal Pages

Review all of our legal documents to understand your rights and our obligations.

Questions about our policies? Contact us or email info@questdesigners.com