E-Commerce Development
in Kenya
Custom online stores built for Kenyan shoppers. M-Pesa integration, mobile-first design, and real-time inventory — everything your business needs to sell online and get paid instantly.
Why Most Kenyan Online Stores Fail
Kenya's e-commerce market is booming — projected at $900M+ — but most online stores fail within the first year because they weren't built right.
No Local Payment Options
Template stores come with PayPal and Stripe — but Kenyan shoppers want M-Pesa. Without STK Push checkout, you lose 70%+ of potential buyers who won't use credit cards.
Terrible Mobile Experience
80% of Kenyan shoppers browse on mobile. Bloated themes with heavy images and slow checkout kill conversions on Safaricom and Airtel 4G networks.
Cookie-Cutter Design
Your store looks identical to thousands of others using the same Shopify theme. No brand identity, no trust signals, no reason for customers to choose you over Jumia.
Manual Stock Tracking
Selling products you don't have in stock, or missing sales because inventory isn't synced. Manual tracking with spreadsheets creates errors that cost you money and customers.
No Local Delivery Setup
Foreign platforms ship via USPS and FedEx. Your Kenyan customers need Nairobi CBD delivery, county-based shipping rates, and pick-up point options that templates don't support.
Sky-High Cart Abandonment
Complex checkout flows with too many steps, account registration requirements, and lack of trusted payment options push 70%+ of Kenyan shoppers to abandon their carts.
E-Commerce Built for Kenya
M-Pesa STK Push Checkout — Customers tap "Pay with M-Pesa", receive an STK Push prompt on their phone, enter their PIN, and the order is confirmed instantly. No manual paybill entry, no errors.
Custom Design & Branding — Your store is designed from scratch to match your brand. Product pages, category layouts, and checkout flows are all tailored — you'll never look like another generic template store.
Mobile-First Performance — Built for Safaricom, Airtel, and Telkom networks. Optimized images, lazy loading, and streamlined checkout mean your store loads fast on 3G/4G — even on budget smartphones.
Kenya-Ready Shipping — Shipping zones built for Kenya: Nairobi same-day delivery, county-based rates, pick-up points, and cash-on-delivery options your customers actually use.
Platform-Honest Advice — We build on WooCommerce, Shopify, and custom Laravel. We'll recommend the platform that fits your budget, product count, and growth plans — not what's easiest for us.
Template Store vs Quest E-Commerce
Everything Your Online Store Needs
From product pages to payment processing — every feature your e-commerce website needs to sell, ship, and scale in the Kenyan market.
Product Management
Easy-to-use admin dashboard for adding products, managing variants (sizes, colours), uploading images, setting prices in KES, and tracking stock levels in real time.
M-Pesa & Payment Gateways
M-Pesa STK Push, Pesapal, iPay, Visa/Mastercard, and bank transfers. Customers choose how to pay, and you get automated payment reconciliation in your dashboard.
Kenyan Shipping Zones
County-based shipping rates, Nairobi same-day delivery zones, pick-up points, and cash-on-delivery options. Integrated with local courier services and rider apps.
Order Management
Track orders from purchase to delivery. Automated email and SMS notifications, invoice generation, refund processing, and order status updates for your customers.
Real-Time Inventory
Automatic stock tracking that updates as orders come in. Low-stock alerts, back-in-stock notifications, and bulk product import/export via CSV for large catalogs.
Mobile-First Checkout
One-page checkout optimized for thumbs. Guest checkout option, saved addresses, and M-Pesa as the default payment method. Tested on Samsung, Tecno, and Infinix devices.
E-Commerce SEO
Product schema markup, optimized category pages, keyword-rich descriptions, Google Shopping feed, and analytics setup to drive organic traffic to your store.
Secure Transactions
SSL encryption, PCI-compliant payment processing, fraud detection, secure admin access with 2FA, and automated daily backups of your store data.
Sales Analytics
Dashboard with revenue reports, best-selling products, customer analytics, abandoned cart tracking, and conversion metrics. Know exactly how your store performs.
How We Build Your Online Store
A proven 4-step process refined over 10+ years. From product strategy to live launch, you'll know exactly what's happening at every stage.
Strategy & Planning
We map your product catalog, define shipping zones, choose the right platform, and plan payment integrations for the Kenyan market.
- Product & category planning
- Platform recommendation
- Payment gateway setup plan
Design & UX
Custom storefront design focused on conversion. Product pages, category layouts, cart, and checkout all designed for mobile-first Kenyan shoppers.
- Mobile-first mockups
- Checkout flow optimization
- Brand-aligned design
Build & Integrate
Store development on a staging server. Product upload, M-Pesa integration, shipping setup, inventory system, and thorough testing on real devices.
- M-Pesa & payment testing
- Product catalog import
- Cross-device testing
Launch & Grow
Your store goes live. We handle deployment, train your team on the admin dashboard, and provide 30 days of free support to ensure smooth operations.
- Live deployment & SSL
- Store admin training
- 30-day free support
E-Commerce Development Packages
Transparent pricing for e-commerce website development in Kenya. Every package includes M-Pesa integration, SEO setup, and 30 days of free support.
Online Store Starter
For small businesses launching their first online store.
- Up to 50 products
- M-Pesa integration
- Custom storefront design
- Mobile responsive
- Order management
- SSL & basic SEO
- 1 year hosting included
- 30-day free support
Business E-Commerce
For growing businesses with large catalogs and multiple payment needs.
- Unlimited products
- M-Pesa + Pesapal + cards
- Custom design + blog
- County-based shipping zones
- Inventory management
- Abandoned cart recovery
- Full SEO + Google Shopping
- Admin training + 30-day support
Enterprise Marketplace
For multi-vendor marketplaces and complex e-commerce platforms.
- Multi-vendor platform
- Vendor dashboards & payouts
- All payment gateways
- Commission splitting
- API integrations (ERP, CRM)
- Advanced analytics
- 1 year hosting + maintenance
- Priority support (60 days)
All prices in Kenyan Shillings (KES). Custom quotes available for unique requirements. Contact us to discuss your project.
E-Commerce Development Questions
Common questions about building an online store in Kenya.
Grow Your Online Store
Maximise your e-commerce success with these complementary services.
M-Pesa Integration
STK Push, C2B, B2C — accept and send payments via M-Pesa across your entire platform.
Learn MoreE-Commerce SEO
Drive organic traffic to your store with product SEO, category optimization, and Google Shopping feeds.
Learn MoreDigital Marketing
Google Ads, social media campaigns, and email marketing to drive traffic and sales to your store.
Learn MoreStore Maintenance
Security updates, backups, product uploads, and performance monitoring to keep your store running 24/7.
Learn More
Ready to Sell
Online in Kenya?
Get an online store built for Kenyan shoppers — M-Pesa payments, local shipping, mobile-first design, and everything your business needs to start selling online.