Website Maintenance

Website Maintenance
Services in Kenya

Keep your website secure, fast, and up to date with professional maintenance from the team that built it. Security updates, daily backups, content changes, and 24/7 monitoring — from KES 5,000/month.

500+ Sites Maintained
10+ Years Experience
Security Updates
Daily Backups
24/7 Monitoring
The Problem

What Happens When You Neglect Your Website

A website isn't a "set it and forget it" project. Without ongoing maintenance, these problems creep in fast.

Security Vulnerabilities

Unpatched software is the #1 way websites get hacked. Outdated plugins, frameworks, and server software create entry points for attackers who scan thousands of sites daily.

Declining Performance

Websites slow down over time — bloated databases, unoptimised images, accumulated cache, and outdated code. Every second of load time costs you visitors and sales.

Broken Links & Errors

Dead links, 404 errors, and broken forms accumulate silently. Visitors leave in frustration, and Google penalises your search rankings for poor user experience.

Outdated Content

Old prices, expired offers, last year's copyright date, departed team members — stale content makes your business look inactive and unprofessional.

No Backups

Without automated backups, a server crash, hack, or accidental deletion means losing everything — your content, customer data, and months of work gone instantly.

SEO Rankings Drop

Google rewards fresh, fast, secure websites. An unmaintained site with slow speeds, security warnings, and outdated content steadily loses search visibility to competitors.

Our Approach

Maintained by the Team
That Built It

Most maintenance companies are working with code they've never seen before. Quest is different — we built your website, so we know every line of code, every integration, and every design decision. No learning curve. No guesswork.

Proactive, not reactive — We catch problems before they affect your visitors — 24/7 monitoring, automated alerts, and preventive maintenance.

No WordPress vulnerabilities — Custom-coded sites don't have plugin vulnerabilities. No plugin updates to break your site, no theme conflicts, no bloat.

One team, full accountability — No finger-pointing between developer and maintainer. One team handles design, development, hosting, and maintenance.

Monthly reports you can understand — Clear monthly reports covering uptime, security, performance, content changes, and recommendations — no jargon.

Kenya-based support team — Talk to real people in Nairobi during business hours. No overseas call centres, no ticket queues, no bots.

DIY Maintenance vs Quest Managed

Security Hope for the best 24/7 scanning
Backups Manual / forgot Daily automated
Downtime Notice hours later Alert in 5 min
Updates When you remember Scheduled & tested
Content DIY struggles Done for you
Performance Degrades over time Optimised monthly
Support Google it yourself Dedicated team
DIY Quest
What's Included

Complete Website Maintenance

Every maintenance plan covers security, performance, content, and support — so your website runs at its best.

Security Updates & Patching

Critical security patches applied within 24 hours. Framework updates, dependency audits, and vulnerability scanning to keep your website protected from threats.

Daily Automated Backups

Automated daily backups stored offsite with 30-day retention. One-click restore means your site is back online in minutes if anything goes wrong.

24/7 Uptime Monitoring

Your website is checked every 5 minutes from multiple locations. If it goes down, our team is alerted instantly and begins troubleshooting before you even notice.

Content Updates

Need to update text, swap images, add new pages, or change pricing? We handle all content changes for you — just email us what you need and we'll make it happen.

Performance Optimisation

Monthly performance audits covering page speed, database optimisation, image compression, caching, and code cleanup. We keep your site loading fast on Kenyan mobile networks.

Broken Link Monitoring

Automated scanning for broken links, 404 errors, and form malfunctions. We fix issues before they frustrate visitors or hurt your Google rankings.

SSL & Certificate Management

SSL certificate monitoring, auto-renewal, and configuration. We ensure your site stays HTTPS-secured — essential for Google ranking and customer trust.

Monthly Health Reports

Clear monthly reports covering uptime percentage, security status, performance metrics, content changes made, and actionable recommendations for improvement.

SEO Monitoring

Track keyword rankings, crawl errors, and search performance. We alert you to SEO issues and make recommendations to maintain and improve your search visibility.

How It Works

Our Maintenance Process

From onboarding to ongoing care — here's how we keep your website in top shape every month.

1

Website Audit

We start with a full audit of your website — security, performance, SEO, content, and code quality. This becomes your baseline health report.

  • Security vulnerability scan
  • Performance benchmarks
  • Codebase documentation
2

Setup Monitoring

We configure automated monitoring, backup systems, and alert notifications. Everything is set up before your first maintenance cycle begins.

  • Uptime monitoring
  • Backup automation
  • Security scanning
3

Monthly Care Cycle

Each month we run security updates, apply content changes, optimise performance, check for broken links, and review analytics — all on schedule.

  • Security patches
  • Content updates
  • Performance audit
4

Report & Recommend

You receive a monthly health report with everything we did, your site's performance metrics, and recommendations for improvements or new features.

  • Health report
  • Analytics summary
  • Growth recommendations
Pricing

Website Maintenance Plans

Transparent pricing with everything included. Pick the plan that matches your website's needs — upgrade or downgrade anytime.

Starter

Essential Care

KES 5,000 /month
for small business websites
  • Monthly security updates
  • Daily automated backups
  • 24/7 uptime monitoring
  • 2 content changes/month
  • SSL certificate management
  • Monthly health report
  • 24-hour response time
Get Started
Most Popular
Business

Priority Care

KES 15,000 /month
for business & e-commerce sites
  • Weekly security updates
  • Daily backups (30-day retention)
  • 24/7 uptime monitoring
  • 8 content changes/month
  • Performance optimisation
  • SEO monitoring & reporting
  • Broken link checking
  • 4-hour priority response
Get This Plan
Enterprise

Full Management

KES 30,000 /month
for high-traffic & complex sites
  • Immediate security patching
  • Daily backups (90-day retention)
  • 24/7 monitoring + real-time alerts
  • Unlimited content changes
  • Weekly performance optimisation
  • Full SEO & analytics reporting
  • Dedicated account manager
  • 1-hour SLA response guarantee
Get a Quote

All prices exclude VAT. Pay via M-Pesa, Visa/Mastercard, or bank transfer. Cancel anytime with 30 days notice.

FAQ

Website Maintenance Questions

Common questions about website maintenance services in Kenya.

Website maintenance in Kenya costs between KES 5,000 and KES 30,000 per month depending on the plan. Quest's Starter plan costs KES 5,000/month and includes security updates, daily backups, uptime monitoring, and 2 content changes per month. Our Business plan at KES 15,000/month adds weekly updates, priority support, performance optimisation, and SEO monitoring. Enterprise plans with a dedicated account manager start at KES 30,000/month. All plans include 24/7 uptime monitoring and monthly health reports. Get a maintenance quote.
Quest's website maintenance plans include security updates and patching, daily automated backups with offsite storage, 24/7 uptime monitoring, content updates (text, images, new pages), performance optimisation, broken link checking, SSL certificate management, and monthly health reports. Business and Enterprise plans also include SEO monitoring, analytics reporting, priority support with 1-4 hour response times, and a dedicated account manager. View our maintenance plans for full details.
At minimum, your website should be checked and updated monthly. Security patches should be applied within 24-48 hours of release. Content should be refreshed at least monthly to maintain SEO rankings. For business-critical sites (e-commerce, lead generation), weekly maintenance is recommended. Quest's monitoring systems check your site every 5 minutes, and our team applies security patches as soon as they're available — not on a fixed schedule. Learn about our website security services.
Yes, we maintain websites built by other developers and agencies. We start with a full website audit to understand your codebase, identify security vulnerabilities, and document the technology stack. We then create a maintenance plan tailored to your specific platform — whether it's WordPress, Laravel, custom PHP, or any other framework. We currently maintain 100+ websites across various platforms for clients across Kenya. Contact us for a site audit.
If your website goes down, our 24/7 monitoring system alerts our team immediately — often before you notice. Starter plan clients receive a response within 24 hours. Business plan clients get priority response within 4 hours. Enterprise clients have a guaranteed 1-hour response time with SLA backing. If your site is hacked, we restore from our daily backups (usually within 1-2 hours), identify and patch the vulnerability, and provide a full incident report. All plans include malware scanning and firewall protection to prevent attacks. Learn about our managed hosting services.

Have a specific question about website maintenance?

Talk to Our Team

Stop Worrying About Your Website

Let Quest handle the security updates, backups, content changes, and monitoring while you focus on growing your business. Plans start at KES 5,000/month with no long-term contracts.

Free website audit
Cancel anytime
No setup fees
Pay via M-Pesa
0722 476 434
info@questdesigners.com